Contracts and Maintenance

Contracts and Maintenance

Depots nationwide with qualified staff at all locations for guaranteed peace of mind

A FAUN Zoeller Repair and Maintenance Contract is the ultimate way to take a firm hold on your operating costs. As well as all your planned maintenance, it also includes all repairs due to wear and tear.

You work out a contract together with your chosen ‘home’ workshop. Contracts can be tailored to your operating needs and your budget. That means your contract may include just the Body & Lift, the entire chassis, or it could even be extended to include auxiliary equipment. The choice is yours.

With a FAUN Zoeller Repair and Maintenance Contract, your maintenance will normally be provided by your ‘home’ workshop. But while repairs will generally be carried out by that workshop, contracts typically enable repairs at other FAUN Zoeller depots when your vehicles are far from home.

As well as the peace of mind provided by a our Repair and Maintenance Contract, you can also expect a better price when the time comes to trade in or sell your vehicle.

All FAUN Zoeller Contracts Depots are subject to monthly KPI checks and Bi-Annual Depot Audits by our Fleet Engineering Department. The KPI’s are listed below:

  • MOT First Time Pass Rate – (Currently 98.03 % across all Depots)
  • Breakdown Response Time
  • Clearing of Driver’s Defects
  • Adherence to Service Schedule
  • Minimum Vehicle VOR Time
  • Detailed Monthly KPI Results provided to clients
  • Health & Safety Compliance

For more information on repair and maintenance contracts tailored for you – please email contracts@nullfaun-zoeller.co.uk

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